Fulfillment, shipping, return, and/or exchange of RidingGearWarehouse.com orders is managed in its entirety by Amazon.com. As such Amazon shipping and return/exchange policies apply to all orders made through RGW. The following is an overview of those policies.
Shipping rates vary by item and are calculated at checkout. That said, here is some key information true for all orders.
- orders of qualifying items totaling $25 or more ship free. (Nice!)
- all Amazon Prime Orders get free 2-day shipping. (Also nice!)
- at checkout RGW orders can be combined with other qualifying Amazon.com purchases to reach that $25 total. (Even nicer!)
So what is a “qualifying item”? Any item with “FREE Shipping” messaging on the product detail page that is fulfilled and shipped by Amazon (as opposed to a third-party), is eligible and contributes to your free shipping order minimum.
Shipping & Delivery Times
Any variance from these estimates will be stated at checkout.
Contiguous United States
When shipping within the contiguous U.S., your order will arrive within these delivery estimates based on your location and selected shipping speed.
- Standard Shipping — 4 to 5 business days
- Two-Day Shipping — within 2 business days
- One-Day Shipping — within 1 business days
- FREE Prime Two-Day — within 2 business days
In areas where Saturday and Sunday delivery is available it will be specified on the product page and/or during checkout.
Alaska, Hawaii, & Puerto Rico
When shipping to Alaska, Hawaii and Puerto Rico, your order will arrive within these delivery estimates based on your location and selected shipping speed.
- Standard Shipping — 3 to 7 business days
- Expedited Shipping — 2 to 5 business days
- Priority Shipping — 1 to 4 business days
U.S. Territories & Freely Associated States
When shipping to American Samoa, Guam, Northern Mariana Islands, Marshall Islands, Federated States of Micronesia, Palau, and the U.S. Virgin Islands, your order will arrive within these delivery estimates based on your location and selected shipping speed.
- Standard Shipping — 3 to 5 business days
- International Priority — 1 to 4 business days
Additional Shipping & Delivery Information
Riding Gear Warehouse is open to serve riders domestically in the USA, Canada, and the United Kingdom. All other countries will involve international shipping. We hope to add domestic service to additional countries in the future.
Returns, Exchanges, Refunds
Complete information on Returns and Exchanges can be found at the Amazon Online Return Center.
Online Return Center
Returning or exchanging an item that’s not quite right is easy and hassle free. Items shipped by Amazon can be returned within 30 days of receipt of shipment in most cases. Complete information on Returns and Exchanges can be found at the Amazon Online Return Center.
For automotive items that are defective and are covered by a manufacturer’s published warranty, the item will either be replaced or the cost of the item refunded for the life of the published warranty. For complete details please visit the Amazon Online Return Center.
Some products have different return policies or requirements associated with them. For policy details about specific items please visit the Amazon Return Policy page.
Return Shipping Cost
Return shipping is easy and flexible. You can return your package using a label from the Amazon Online Returns Center. For additional information regarding return shipping costs please visit the Amazon Return Shipping page.
About Warranty Repairs
All warranty repairs for products purchased through RGW are processed by Amazon. For some products covered under a manufacturer’s warranty, you may have the option of having them repaired by a third-party repair service provider who is authorized by the manufacturer to repair their products. For more information please visit the Amazon Online Returns Center or the Amazon Warranty Repair page.
Exchange or Replace an Item
To exchange or replace and item please visit the Amazon Online Returns Center.