Policies & Terms of Use

Our goal at Riding Gear Warehouse is to inform and inspire our fellow riders by providing a wealth of useful motorcycle product and motorcycle travel related information together with the most enjoyable, user-friendly, and hassle-free shopping experience we can.

To facilitate the shopping part of our goal, all orders placed through RGW, including their payment, shipment, and any exchanges or returns, are managed in their entirety by Amazon.com. As such, the Amazon Terms of Sale and Amazon Shipping and Return policies apply to all orders initiated through RGW. These are the same terms and conditions you agreed to when opening your Amazon account. Nothing additional. Nothing different. No surprises.

 

RidingGearWarehouse.com is an Amazon Associate. As such we earn a small commission from qualifying purchases made through our website. This adds no cost to your orders.

 

About Pricing — Products listed on RidingGearWarehouse.com are updated regularly. We make every effort to keep listed prices current and accurate but every so often a last minute change might slip through the cracks. We apologize should this ever be the case. The actual price is always as stated during final checkout.

We thank you for shopping at Riding Gear Warehouse. If we ever fall short of your expectations please let us know. We’ll get a wrench on the situation right away.

Ride safe. Have fun.

 

Fulfillment, shipping, return, and/or exchange of RidingGearWarehouse.com orders is managed in its entirety by Amazon.com. As such Amazon shipping and return/exchange policies apply to all orders made through RGW. The following is an overview of those policies.

Amazon Shipping & Return policies can be viewed here.

 

Shipping Rates

Shipping rates vary by item and are calculated at checkout. That said, here is some key information true for all orders.

  • orders of qualifying items totaling $25 or more ship free. (Nice!)
  • all Amazon Prime Orders get free 2-day shipping. (Also nice!)
  • at checkout RGW orders can be combined with other qualifying Amazon.com purchases to reach that $25 total. (Even nicer!)

Sweet huh?

So what is a “qualifying item”? Any item with “FREE Shipping” messaging on the product detail page that is fulfilled and shipped by Amazon (as opposed to a third-party), is eligible and contributes to your free shipping order minimum.

 

Shipping & Delivery Times

Any variance from these estimates will be stated at checkout.

Contiguous United States

When shipping within the contiguous U.S., your order will arrive within these delivery estimates based on your location and selected shipping speed.

  • Standard Shipping — 4 to 5 business days
  • Two-Day Shipping — within 2 business days
  • One-Day Shipping —  within 1 business days
  • FREE Prime Two-Day — within 2 business days

In areas where Saturday and Sunday delivery is available it will be specified on the product page and/or during checkout.

Alaska, Hawaii, & Puerto Rico

When shipping to Alaska, Hawaii and Puerto Rico, your order will arrive within these delivery estimates based on your location and selected shipping speed.

  • Standard Shipping — 3 to 7 business days
  • Expedited Shipping — 2 to 5 business days
  • Priority Shipping —  1 to 4 business days
U.S. Territories & Freely Associated States

When shipping to American Samoa, Guam, Northern Mariana Islands, Marshall Islands, Federated States of Micronesia, Palau, and the U.S. Virgin Islands, your order will arrive within these delivery estimates based on your location and selected shipping speed.

  • Standard Shipping — 3 to 5 business days
  • International Priority — 1 to 4 business days

 

Additional Shipping & Delivery Information

Additional shipping information is available on Amazon’s shipping page.

International Shipping

Riding Gear Warehouse is open to serve riders domestically in the USA, Canada, and the United Kingdom. All other countries will involve international shipping. We hope to add domestic service to additional countries in the future.

For international shipping information please visit Amazon’s International Shipping page.

 

Returns, Exchanges, Refunds

Complete information on Returns and Exchanges can be found at the Amazon Online Return Center.

Online Return Center

Returning or exchanging an item that’s not quite right is easy and hassle free. Items shipped by Amazon can be returned within 30 days of receipt of shipment in most cases. Complete information on Returns and Exchanges can be found at the Amazon Online Return Center.

Automotive Items

For automotive items that are defective and are covered by a manufacturer’s published warranty, the item will either be replaced or the cost of the item refunded for the life of the published warranty. For complete details please visit the Amazon Online Return Center.

Other Items

Some products have different return policies or requirements associated with them. For policy details about specific items please visit the Amazon Return Policy page.

Return Shipping Cost

Return shipping is easy and flexible. You can return your package using a label from the Amazon Online Returns Center. For additional information regarding return shipping costs please visit the Amazon Return Shipping page.

 

About Warranty Repairs

All warranty repairs for products purchased through RGW are processed by Amazon. For some products covered under a manufacturer’s warranty, you may have the option of having them repaired by a third-party repair service provider who is authorized by the manufacturer to repair their products. For more information please visit the Amazon Online Returns Center or the Amazon Warranty Repair page.

Exchange or Replace an Item

To exchange or replace and item please visit the Amazon Online Returns Center.

Additional information about exchanging or replacing an item can be found here.

Terms & Conditions of Use

While the language of these Terms and Conditions of Use (the “Terms”) may be casual, their intent is not, and they represent a legal and binding agreement that you enter into by indicating your consent through using RidingGearWarehouse.com (the Website). Please read these Terms and be sure you understand them.

On occasion, and at our discretion, we may post updates to our Terms, including our Terms of Use, Terms of Sale, Privacy Policy, and other policies. Please check periodically for changes as your continued use of the Website indicates your agreement to the changes.

 

The Riding Gear Warehouse Service

RidingGearWarehouse.com (RGW) provides you and other users with a bevy of on-line resources including online shopping, research, and a variety of other interactive features (the “Service”). Unless we say otherwise, any and all new features we add to this fabulous Service, or other changes we make to the Service, are covered by the Terms.

You understand that nobody is perfect and so you agree that the RGW Service is provided “as-is” and that RGW assumes no responsibility for the timeliness, deletion, misdelivery, or total screwup, er, total failure of the Service.

 

User Conduct Agreement

You agree to be good, behave yourself, abide by the Terms, not be naughty, and never to use this website for any unlawful or nefarious purpose.

 

User Submitted Content

We love it when you write reviews and leave comments about the products sold on our website. Or even send constructive comments about our website itself. In fact we love it so much that we like to be able to use your reviews and comments to, among other things, help promote Riding Gear Warehouse. To this end, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively “User Content”) that you send to our website will become and will remain the exclusive property of Riding Gear Warehouse. Your submission of User Content constitutes an assignment to Riding Gear Warehouse of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the User Content. In short, you are giving it to us. And we thank you.

Riding Gear Warehouse will be entitled to use, reproduce, disclose, publish, distribute, or have tattooed on our body, any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. If you have any objection to this, we ask that you please not send us any User Content that you do not wish to assign to us, including any confidential information or any original creative materials such as stories for our blog, product ideas, computer code, or original artwork.

 

Third Party Websites & Links

On occasion our Website content may include links to other websites on the Internet (third party websites). Because RGW has no control whatsoever over these websites or the behavior and choices of their owners, you acknowledge that RGW is not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of these third-party websites. And just because we may include a link to a third-party website it does not imply our endorsement of the website or any association of RGW with its operators.

 

Our Love Affair With Amazon

The mission of RidingGearWarehouse.com is to curate a collection of the finest motorcycle gear, motorcycle accessories, and motorcycle maintenance supplies, along with other various items related to the enjoyment of motorcycles, scooters, and travel on two-wheels, and then make these things available to you on our website.

To this end, RidingGearWarehouse.com is an Amazon Affiliate. We earn a small commission from Amazon.com on qualifying items you purchase through our website. This adds no additional cost to your order.

For us (RGW) this is an ideal arrangement because it enables us to keep our focus on what we know best — riding, researching, reviewing, and presenting on our website a curated collection of what we consider to be the best of the best motorcycle gear, motorcycle accessories, motorcycle maintenance supplies, and other motorcycle travel related items — then, with powerful support from Amazon.com, we make these products available to you. For us it’s a very symbiotic relationship.

At no time is RGW in possession of your credit card information or your other payment or shipping related personal information. The entire financial payment process and shipping fulfillment process takes place in the safety and security of Amazon controlled servers, in Amazon facilities, and is managed in its entirety by Amazon. We believe this provides you with the safest, most secure, and most efficient purchasing process available anywhere.

 

Advertisers

Your business dealings with, or correspondence with, or participation in promotions of, advertisers found on or through the Service, including payment for and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. You agree that RGW shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Service.

 

RGW’s Proprietary Rights

The RidingGearWarehouse.com website, the Service it provides, and all content and materials available on the Website are protected by copyrights, trademarks, service marks, patents, trade secrets, proprietary rights, laws, and large dogs who snap their jaws and foam at the mouth in a very scary way.

Except as expressly authorized by RGW and the dogs, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from such materials or content.

That said, we are not total buttheads, so you may print or download one copy of the materials or content on this website on any single computer to help you with your purchase decision or other non-commercial use, so long as you keep all copyright and other proprietary notices intact. But any systematic retrieval of data or other content from this website to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from RGW is prohibited. Use of the content or materials for any purpose not expressly permitted in these Terms is prohibited.

 

How to Get Permission to Use Our Proprietary Material

If there is something on our Website that you are just dying to use, say, for example, to give a dramatic reading of an article from The Riders Blog at the Pulitzer Prize award ceremony perhaps, and you would like to get our permission, please send us an email through our Contact Page and we’ll work something out.

 

Disclaimer of Warranties

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

YOUR USE OF THIS WEBSITE IS SOLELY AT YOUR RISK.

ALL MATERIALS, INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THIS WEBSITE (THE “CONTENT”) ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE.

THE CONTENT IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

RIDINGGEARWAREHOUSE.COM, ITS AFFILIATES, AND ITS LICENSORS DO NOT WARRANT THAT THE CONTENT IS ACCURATE, RELIABLE OR CORRECT; THAT THIS WEBSITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE CONTENT IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

NO ADVICE, INFORMATION, OR COMMUNICATION, WHETHER WRITTEN OR ORAL, OBTAINED BY YOU FROM RIDINGGEARWAREHOUSE.COM OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS AND CONDITIONS OF USE.

BECAUSE SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES, THESE EXCLUSIONS MAY NOT APPLY TO YOU.

 

Limitation Of Liability

UNDER NO CIRCUMSTANCES SHALL RIDINGGEARWAREHOUSE.COM, ITS AFFILIATES, OR ITS LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THIS WEBSITE. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF RIDINGGEARWAREHOUSE.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, RIDINGGEARWAREHOUSE.COM’S LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

 

Indemnification

You agree to defend, indemnify, and hold harmless RidingGearWarehouse.com and its affiliates, affiliated companies, co-branders, other partners, and their employees, contractors, officers, and directors from all liabilities, claims, and expenses, including attorney’s fees, that arise from your use or misuse of this website. RidingGearWarehouse.com reserves the right, at it own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with RidingGearWarehouse.com in asserting any available defenses.

 

International Use

RidingGearWarehouse.com makes no representation that materials on this website are appropriate or available for use in locations outside the United States, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access this website from other locations do so on their own initiative and are responsible for compliance with local laws.

 

Choice Of Law And Forum

These Terms of Use shall be governed by and construed in accordance with the laws of the State of California, excluding its conflicts of law rules. You expressly agree that the exclusive jurisdiction for any claim or action arising out of or relating to these Terms of Use or your use of this website shall be filed only in the state or federal courts located in the State of California, and you further agree and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action.

 

Severability And Integration

Unless otherwise specified herein, this agreement constitutes the entire agreement between you and RidingGearWarehouse.com with respect to this website and supersedes all prior or contemporaneous communications and proposals (whether oral, written, or electronic) between you and RidingGearWarehouse.com with respect to this website. If any part of these Terms of Use is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.

In it’s simplest terms, the RidingGearWarehouse.com Privacy Policy is this:

Other than when we transfer your RGW order information to Amazon.com for completion of your purchase, RGW does not share any confidential personal information that you provide us with any third party ever. Period.

 

Here are all the particulars…

 

Information Collection And Use

RidingGearWarehouse.com is the sole owner of this website and all information it collects. We will not sell, share, or rent this information to third parties in any ways other than what is disclosed here in this statement.

 

Shopping Information

During your visit to RidingGearWarehouse.com we do keep record of certain specific information in order for our website to operate optimally and provide you with the best user experience and best shopping experience possible.

For example, we keep track of what items you have added to your Wish List or Shopping Cart. We keep this record for up to 30 days on our server so we can repopulate the contents of your list or cart should you switch devices or leave the website and come back another day.

This kind of information is stored in what is known as a cookie.

 

Cookies

A cookie is a small piece of data that a website transfers to an individual’s hard drive for record keeping purposes. The information it contains is used to aid website operation. Common uses for cookies are, for example, to remember you are logged in, to remember the items you put in your shopping cart, to remember your previous purchases, and to remember your preferences. Each website you browse will have its own unique cookie containing information relevant to that specific website only.

Cookies are stored in your browser. You need to have cookies enabled in your browser if you want to shop at RidingGearWarehouse.com.

RGW cookies are not used to track your movement or perform any function other than to remember your various choices and enhance your shopping experience while at RidingGearWarehouse.com. If you choose to reject cookies, or your browser does not support cookies, you can still use RidingGearWarehouse.com but it will limit website function.

You can delete any or all cookies stored in your browser by going to your browser’s preferences and following the appropriate instructions.

 

Processing Your Order

The only time we share any information specific to you with anyone at all is when you choose to make a purchase and check out. After you click on the checkout button three things happen:

  1. We share with Amazon.com the list of items you put in your shopping cart and selected for purchase,
  2. You are transferred to the Amazon.com website, and
  3. After you log in to your existing Amazon account or create a new Amazon account your order is processed by Amazon.

All information required to process your order is collected, stored, kept private and secure by Amazon.com. At no time does RGW have possession of your Amazon user name, your credit card information, your address, or other personal information.

Please be aware that Amazon.com has its own Privacy Policy separate and apart from RGW. If you have an Amazon account, this is the same privacy policy you agreed to when you opened your account there.

You can learn more about Amazon’s Privacy Policy here.

Riding Gear Warehouse is not responsible for the privacy practices of other websites. The RGW Privacy Policy applies solely to information collected by RidingGearWarehouse.com.

 

Other Information

The RGW What’s New’sletter

If you choose to subscribe to our RGW What’s New-sletter, we ask for your e-mail address. This information is never shared. You can unsubscribe and remove your email address from the mail list at any time by clicking on the “unsubscribe” link located at the bottom of every mailing we send out.

Analytics and Log Files

We track activity on our website for the sole purpose of understanding what our visitors like and dislike so we can make appropriate improvements to user experience. This data is entirely anonymous. It includes no personally identifiable information whatsoever and simply helps us to understand how visitors use our website. For example, broad demographic information, trends, and user preferences, so we can make improvements. All this information is anonymous and not linked to any personally identifiable information.

Comments and Reviews

When a RidingGearWarehouse.com visitor leaves a comment or review on the website we collect the data shown in the comments or review form. Also the visitor’s IP address and browser user agent string will be collected to help with spam detection.

In addition, an anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Embedded Content

Articles on this website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Your RGW User Account

If you register on our website for a RidingGearWarehouse.com user account, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except you cannot change your username). Website administrators can also see and edit this information.

Your Data and Your Rights

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

We’re on your side

Last and far from least, RidingGearWarehouse.com is not in the business of profiting from the personal information of others. We will be relentless in protecting your privacy to the fullest extent we are able, just as we would our own. On this you can rest assured.

Ride safe. Have fun.

Any Amazon.com policies relevant to your RidingGearWarehouse.com shopping experience are the exact same policies you agreed to when you opened your Amazon account. Nothing different. No surprises.

Complete information regarding Amazon.com policies can be found at the Amazon website. The following links should help you find the most common relevant policies:

Amazon Customer Service…

Amazon Shipping & Delivery…

International Shipping…

Amazon Returns & Refunds…

Online Return Center…

About Return Shipping…

Exchange or Replace an Item…

Amazon Prime Information…

Amazon Privacy Notice…

Amazon Conditions of Use…